V.34 Fax Server Appliances


Multi-Tech FaxFinder Client Software

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Introduction

The FaxFinder family of V.34 fax server appliances allows you to receive faxes wherever you are as e-mails and send faxes from any application that can print. The FaxFinder family provides distributed faxing capabilities, over a WAN, from a corporate office to small remote offices as well as to field sales people. In addition, they provide secure, convenient faxing for LAN users offering a high degree of privacy for both the sender and recipient. The FaxFinder is available in a 1, 2, 4, and 8-port model for connecting directly to an analog port of a T1/PRI equipped PBX, or in a 2-port model (FF110) utilizing Direct Inward Dialing (DID).

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Hardware Description

The FaxFinder product consists of four upgradeable parts the FaxFinder Client, Multi-Tech Device Manager, FaxFinder Server, and modem firmware.

  1. The FaxFinder Client software runs on a user’s Windows XP / 2000 / NT machine. OS Compatibility: Windows 2000 Windows NT Workstation 4.0, and Windows XP All Distributions.
  2. The FaxFinder Terminal Services Client software runs on a user’s Windows Terminal Services machine. OS Compatibility: Windows 2000 Server, Windows NT Server 4.0, and Windows 2003.
  3. The Multi-Tech Device Manager software runs on a user’s Windows XP / 2000 / NT machine.
  4. The FaxFinder Server firmware that implements the fax server functionality of the Fax Finder.
  5. The modem firmware on the modems of the FaxFinder server.

f the Multi-Tech Device Manager has not been installed, install it first.  When updating to the latest software / firmware levels, it is best to update the Device Manager software, then modem firmware, followed by the FaxFinder firmware, and the Client software.

 

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Update

To upgrade the Multi-Tech Device Manager 

  1. Exit the Multi-Tech Device Manager
  2. Run the mt-device-manager_x_xx.exe (where x_xx is the latest version) by double clicking on it.
  3. Follow the on screen instructions to complete the update.

To update the modem firmware, use the Update mechanism within the Multi-Tech Device Manager software:

  1. Open the Multi-Tech Device Manager Software. 
  2. Select the Device Status tab. 
  3. Right click on the FaxFinder listed whose modem’s you want to update and select the “update” menu item. 
  4. The Update window will appear. Select the modem you wish to update. 
  5. Enter the name of the firmware file you wish to use to update the modem (or browse to it). DID modem firmware is of the form: ECccnnnn.hex. The modem module firmware is of the form: DWccnnnn.hex. The cc is for the country code, and nnnn is for the version number. 
  6. After the filename is entered, click the “Start Update” button. 
  7. The update will take about two-three minutes. The status box will display informational messages and the progress bar will show the progress of the flash update procedure. 
  8. When it is done, click the close box.

To update the FaxFinder Server firmware: 

  1. Save the Server Configuration File as detailed below.
  2. Open the Multi-Tech Device Manager Software. 
  3. Select the Device Status tab.
  4. Right click on the FaxFinder you want to update and select the “update” menu item. 
  5. The Update window will appear. Select FaxFinder firmware.
  6. Enter the name of the firmware file you wish to use to update the FaxFinder (or browse to it). It will be of the form XXXX_n_nn.bin where XXXX is the model (FF100, FF200, etc.) the firmware is for.  n_nn is the version of the firmware.
  7. Click the “Start Update” button. 
  8. The update will take about a minute. The status box will display informational messages that show the progress of the procedure. 
  9. When it is done, click the close box.

To update the FaxFinder Client software:

  1. Quit the FaxFinder client software.
  2. Run the ffclient_x_xx.exe (where x-xx is the latest version) by double clicking on it.
  3. Or Run ffclientts_x_xx_xx.exe for the Terminal Services Version of the FaxFinder Client. 
  4. Follow the on screen instructions to complete the update.

To save the Server Configuration File:

  1. Open the Multi-Tech Device Manager Software.
  2. Select the Device Status tab.
  3. Right click on the FaxFinder you want to update and select the “save configuration” menu item. 
  4. The Save Configuration window will appear.   It will point you to a directory to save the Server Configuration file.

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Revision History

FaxFinder Client Version 1.07.00  -----------------------------------------------------------------

This is a feature release of the FaxFinder Client software.

New Features and Changes
Bug Fixes
Known Problems

FaxFinder Client Version 1.06.09  -----------------------------------------------------------------

This is a maintenance revision of the FaxFinder Client software.

New Features and Changes
Bug Fixes
Known Problems

FaxFinder Client Version 1.06.08  -----------------------------------------------------------------

This is a maintenance revision of the FaxFinder Client software.

New Features and Changes
Bug Fixes
Known Problems

 

FaxFinder Client Version 1.06.02  -----------------------------------------------------------------

This is a feature revision of the FaxFinder Client software.

New Features and Changes
Bug Fixes

FaxFinder Client Version 1.05.08  -----------------------------------------------------------------

This is a maintenance revision of the FaxFinder Client software.

New Features and Changes
Bug Fixes

FaxFinder Client Version 1.05 -----------------------------------------------------------------

This is a feature revision of the FaxFinder Client software.

New Features and Changes
Bug Fixes

FaxFinder Client Version 1.04 -----------------------------------------------------------------

Bug Fixes
New Features and Changes
Known Problems

FaxFinder Client Version 1.02-----------------------------------------------------------------

Bug Fixes
New Features and Changes

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Support Options

For technical support, you may contact your authorized Multi-Tech Systems distributor, dealer or the following Multi-Tech Systems branch offices.

Country Email Phone
France: support@multitech.fr (33) 1-64 61 09 81
U.K.: support@multitech.co.uk (44) 118 959 7774
U.S. & Canada: support@multitech.com (800) 972-2439
Rest of World: support@multitech.com (763) 717-5863

 

Internet Address: http://www.multitech.com/
FTP Site: ftp://ftp.multitech.com/

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Copyrights and Trademarks

All documents and software provided herewith are Copyright (c) 2005 Multi-Tech Systems. All rights reserved.  MS, Windows, Windows 95, Windows NT are trade names of Microsoft Corporation.  Other trademarks or trade names used herein are properties of the respective owners.

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